Your Privacy Is Important
We handle your personal information with care and transparency.
About This Policy
This privacy policy explains how Seraphiqelvo collects, uses, discloses, and protects your personal information on this website in Canada. Our goal is to ensure you feel informed and respected every step of the way.
By using our website, you agree to the practices described here. We comply with Canadian data protection regulations, including PIPEDA, to safeguard your privacy and provide you with clear choices.
What We Collect
We collect personal data you provide directly, plus certain information automatically for analytics, security, and site function purposes.
Information You Share
- • Name and contact details supplied in forms
- • Email address used for communication
- • Requests or questions sent via our forms
- • Preferences for communication or support
- • Feedback or suggestions provided voluntarily
Information Collected Automatically
- • IP address and device type on site visit
- • Browser type, language, and referring pages
- • Site usage patterns and navigation paths
- • Cookie preferences and consent records
- • Technical logs for security purposes
How We Use Your Information
We use collected data to communicate, improve our services, respond to requests, and comply with legal responsibilities.
- • Responding to questions or support requests
- • Customizing your experience on our site
- • Sending important service updates or notices
- • Analyzing site usage for improvements
- • Maintaining technical operation and security
- • Meeting regulatory or legal obligations
- • Managing cookie and privacy preferences
Our Commitment: Your personal data is handled securely. We use safeguards and minimize data sharing to only what is required for quality service and compliance.
Sharing And Disclosure
We share your data only with trusted service providers who support our operations or comply with law, protecting your privacy in every case.
Service Providers
Trusted partners may access your data solely to assist website functionality, analytics, or communication. All partners must protect your data as we do.
Legal Requirements
If required, we may share information to comply with the law or legal requests.
Anonymous Statistics
We may use and share de-identified, aggregated data for analytics or reporting.
Your Rights And Choices
You have the right to access, correct, or remove your personal data. Contact us for support regarding these or to manage your privacy choices.
- • Request a copy of your personal data we store.
- • Correct incomplete or inaccurate information we hold.
- • Ask us to erase your personal information.
- • Request data in a portable format.
- • Object to processing certain personal data.
- • Request to limit processing in some circumstances.
For privacy rights support, contact us through the site’s contact page. We will respond promptly and help you exercise your choices.
How Your Data Stays Safe
We use a mix of technical and organizational safeguards to keep your data secure from unauthorized access or disclosure.
Technical Safeguards
- • Secure website connections (HTTPS) always in use
- • Encryption of sensitive data where possible
- • Up-to-date protection against malware threats
- • Regular system vulnerability assessments
Our Organizational Practices
- • Restricting staff access to personal data
- • Regular privacy training for our team
- • Systematic review of data collection practices
- • Periodic privacy and security audits
How Long We Keep Data
Personal data is stored only for as long as needed to fulfill the outlined purposes or to meet legal and operational requirements.
- • Kept while your engagement is active
- • Stored for relevant follow-up support
- • Retained for service documentation
- • Maintained as per legal standards
- • Held only with explicit consent
After the retention period, information is deleted or anonymized appropriately.
Transfers Outside Canada
Your information may be processed outside Canada, always under similar protections and following applicable privacy rules.
- • Using third-party platforms for communications
- • Cloud storage or website operations providers
- • Service partners offering technical support
- • Analytics providers for site optimization
Cookies And Tracking
We use cookies to improve website function, security, and analytics, as well as to remember your preferences on repeat visits.
Types Of Cookies
- • Enable website operation and support security
- • Monitor and enhance website performance
- • Remember individual preferences or selections
- • Support interactive site features
You may manage preferences through browser settings or our cookie banner any time.
Policy Updates
We may update this policy. Changes take effect after posting and notification, if required.
- • Notice on the website homepage
- • Direct email, if applicable for major updates
- • Clear date of last revision shown online
- • Details of what’s changed in summary section
Review this policy occasionally for the latest terms.
Contact For Privacy Questions
Reach out with privacy inquiries or requests using our contact page or details provided.
Seraphiqelvo
1212 9th Avenue SE, Suite 200, Calgary, AB T2G 0T1 Canada
Phone: +1-695-843-3276
Email: content@seraphiqelvo.com
Last revised on December 12, 2025
Policy effective from December 12, 2025